At that place are few things more frustrating than not being able to scout HBO Max afterwards a long, hard twenty-four hours. Whether it's a crashing app or countless buffering, most HBO Max bug can be fixed by post-obit some uncomplicated steps.

Nosotros're going to list the most common HBO Max problems and tell you lot how to set them.

ane. Why Does HBO Max Keep Crashing?

Error page on HBO Max

At 1 indicate or another, we've all dealt with streaming apps that crash unexpectedly. When repeatedly hitting the play push button doesn't work, try the methods beneath to get HBO Max upward and running. You lot tin use about of these methods regardless of what device you're on.

Make certain y'all're using the latest version of HBO Max on your device before trying anything else. HBO Max is not the same as HBO Go or HBO At present and updating one volition non automatically update the other.

Once you've updated to the latest version, check your internet connectedness to see how your network is running. If a bad connection is the cause, reset your router, wait until it reconnects, then try watching HBO Max again.

If you're still experiencing issues, try clearing your device'south cache. The cache tin hold on to old information that may be interfering with HBO Max. Log back into the app to run across if that clears up the issue.

Your terminal resort is to delete the HBO Max app entirely and reinstall it onto your device. This volition crave y'all to log back into your account, but could exist the saving grace for getting back to your show or moving picture.

2. HBO Max App Audio Not Working

At one time, silent movies were all we could enjoy. Nowadays, if you're watching a silent movie, chances are something has gone incorrect.

When you lot're having problem with your audio on HBO Max, try putting on a different show or movie get-go. This will help you place if the problem is with that specific show or movie, or the entire app. If only ane show is giving yous problems, achieve out to HBO Max using the Feedback Forum.

If the entire app isn't playing sound, check the audio levels on the media player showtime, and then on your devices. If you lot're streaming from your Television or calculator and have speakers plugged in, bank check the audio levels on those as well.

Endeavor plugging in headphones if you're using a smartphone to see if you can hear whatever sound from them. Also, turn off your Bluetooth in case the audio is being sent to another device and make sure they exercise not disturb setting is not enabled on the telephone either.

Always brand certain you're running the latest version of HBO Max and if y'all're using a estimator, brand sure your browser is updated.

3. HBO Max Won't Play (Buffering Problems)

Internet connection speed test

Getting stuck on an indefinite loading screen can be infuriating. These types of issues are generally caused by network bandwidth, connectedness speed, and bachelor memory.

Having a low connection speed is a mutual reason why you might be seeing the never-ending load screen. In that location are several online sites y'all can use that will test your connectedness speed to encounter if it's within appropriate limits. Reset your router if the event continues to persist.

Another way to gear up buffering bug is to get everyone else who is using your network to pause their activity. By having just one device on the network, it volition allocate equally much bandwidth as possible to your device.

If you're using a Tv set or computer, plugging in an Ethernet cord will claw you directly to the internet and give you lot a more reliable connection.

Finally, streaming HBO Max from a smartphone will have a better connection if you're using Wi-Fi instead of using your cellular data.

iv. HBO Max Streaming Bug (Mistake Code 321)

Although there is no official discussion from HBO Max about error code 321, there are withal some options when attempting to troubleshoot.

Kickoff, cheque the cyberspace connexion to make sure everything is working fine and there are no issues with the router or network.

There could besides be a service outage in your area causing the issue. If there is an outage, yous'll need to wait until HBO Max fixes the problem before watching your show or motion-picture show.

Make sure you're running the most up-to-date version of HBO Max on your device. Outdated versions can be a reason for many issues, and then you should always be updating when possible.

HBO Max is not immune in all countries yet, so if you're trying to spotter from an out-of-service area you could be seeing the 321 lawmaking. Unfortunately, not even a VPN is going to get yous out of this situation because those are restricted equally well.

five. HBO Max Fault Code 100 and 420

These two errors are mutual for people who are trying to spotter HBO Max in a state where it isn't available, or using a VPN to endeavour and circumvent information technology.

If you lot're running a VPN and live within the U.s.a., plow it off and try playing your bear witness or movie once again. It doesn't affair how good or fast your VPN is, HBO Max nevertheless has the ability to observe if you are using one. Sometimes you may have to wait several minutes earlier HBO Max realizes you've turned your VPN off.

Unfortunately, there isn't much you can do if you live outside the service area and want to watch HBO Max. Currently, the platform doesn't allow anyone outside the US and some of its territories to stream.

Another reason you could be seeing these error codes is that there could be a service outage, loftier traffic, or the server is downwards. These types of issues are out of your control, and you'll need to wait a while to encounter if they get fixed.

six. Streaming on Too Many Devices

Manage Devices screen on HBO Max

Depending on your program, you're only available to stream HBO Max from a specific number of devices at the aforementioned time.

To check what devices are currently watching HBO Max, select your Profile icon. Choose Manage Devices, which will pull up a list of devices that you have recently used to watch your shows or movies.

You have the option to either terminate streaming on the recently used device or log out of HBO Max for all devices that you no longer crave.

seven. HBO Max Won't Load

Downdetector HBO Max report
Image Credit: Downdetector

Occasionally, the technical errors with HBO Max don't take anything to do with your device at all. It could be the servers for HBO Max are downwardly or they aren't functioning properly.

Downdetector is a site that monitors the number of problem and outage reports issued against a website or service. Search for HBO Max and it will bear witness how many people have filed complaints for each 60 minutes of the twenty-four hours. It also compares against the average number of complaints made for the specific time you are checking.

If at that place are many reports in procedure, chances are the outcome is on HBO'southward end, not yours. If that'due south the instance, you'll demand to await until HBO fixes it. At that place isn't anything you can exercise from your finish to help.

Is HBO Max Working Again?

Non every streaming problem is inside your command. Following the troubleshooting methods above should give you lot a skillful idea of how to become about fixing the problems you do have control over.

Is HBO Max downwardly for everyone? While you wait, be sure to bank check out the many other groovy (and gratuitous!) streaming services out there to stay entertained.

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